1. Physical activity or exercise is undertaken at your own risk. If you have any concerns about your health or suitability for your chosen activity, you should seek guidance from your Doctor or relevant health professional before participating.


  1. If you have any medical issues that we need to be aware of, please fill out the Medical information form that can be found here. Once completed and signed, please email the form to medical@ozonerink.co.uk


  1. Do not come to the Ozone Rink if you are unwell, have any COVID-19 symptoms, or have been told to self-isolate. Please contact us at info@ozonerink.co.uk if you have an activity booked.


  1. Bookings are valid for the named person only.


  1. Arrive at least 15 minutes before your booked activity time. Late entry may be refused.


  1. Ozone Rink is not responsible for any lost or damage to property inside the facility or outside in the parking area.


  1. Always register your attendance by reporting to the reception desk on arrival.


  1. If you cancel a class more than 48 hour prior to the start of your booking, you may re-book a new session at no additional cost. If you exhibit COVID-19 symptoms, please see point 3.


  1. Learn to Skate classes can only be cancelled 48 hours prior to the first class.


  1. You will need to complete your activity and be out of the building within one hour unless you are granted permission by staff or coaches to extend your activity.


  1. If you have multiple activities booked, please report to reception each time to register your attendance. Please ensure you exit and re-enter using the approved routes.


  1. Listen to our staff at all times and follow their instructions. Rude or aggressive behaviour towards staff will not be tolerated.


  1. Follow the directional signage and COVID-19 secure notices at all times and stay within any marked zones or areas.


  1. Respect social distancing at all times. Please keep a safe distance between yourself and other people and always respect other guest’s personal space.


  1. Ozone Rink is operating cashless throughout all areas of the Rink no matter how small the monetary value.


  1. Bring your own drinking water and hand sanitiser.


  1. Wear a face covering when entering and leaving the building and transitioning to and from your activity, This includes the dressing rooms and toilet areas.


  1. Whilst taking part in an activity, you are not required to wear a face mask.


  1. Those who are not wearing a face covering without an exemption may be refused entry to the building.


  1. We will pass on your contact details to the NHS ‘Test and Trace’ service if requested to do so.


  1. GDPR policy can be found at here.


  1. Video & Photography waiver can be found here.


  1. CCTV is active on the premises for the safety and security of everyone in the facility.


  1. These terms and conditions will be updated regularly and the most up to date version can be found here